Terms & Conditions

Richard Pascall

Counselling & Hypnotherapy

5 Rosebery Street, Ringstead, Northants NN14 4BY

151a London Road, Kettering, NN15 6NQ

T: 01933 626253 M: 0797 205 7309

Terms & Conditions

Main Points

  1. Confidentiality – everything is confidential
  2. Sessions – an hour long, to suit you
  3. Fees and payment - £40 per session, payable at the time
  4. Missed sessions – unless you give sufficient notice, you’ll be charged for the session
  5. Contact outside of sessions – preferably by email, but text is fine
  6. Endings – when you are ready, but please remember #4
  7. Other stuff – BACP member, insured, regularly supervised


Whatever you tell me in a session is strictly between you and me. I do keep some notes, but no-one has access to those notes, and even if they did, they would not be able to recognise you from those notes – I use initials and codes. Personal details are destroyed six weeks after we finish meeting. You can have a copy of your notes at any time up to six weeks after we finish. Once you have become a client, I must protect your confidentiality, so should we meet in public, I will not say hello or acknowledge you first. I also won’t become your friend on social networks such as Facebook or Twitter.

In exceptional circumstances, where I am concerned for your well-being, or that of others, I may find it necessary to seek help elsewhere, which I would talk to you about first. I take details of your doctor when we first meet, but I would not talk to them without your permission.


Sessions last an hour, arranged on a regular basis to suit your requirements. You can see me weekly, fortnightly, monthly – whatever suits your time and budget.

Fees and payment

Sessions cost £40.00 each. You can pay by cash, online at my website using the PayPal system, or you can pay direct to my account using online banking. Payments are due at the time of the appointment. In some cases payment may be required in advance (where new clients book online more than two weeks in advance).

Missed sessions

If you cannot make a session, please let me know as soon as possible – by 9.30am the working day before your appointment so that I can offer your slot to another client. I have to charge  for the session if I can’t fill the slot and you haven’t given me notice. If you miss two sessions without notice I may ask for payment in advance for subsequent sessions. 

Contact outside of sessions

If you want to contact me by email or text between sessions about thoughts, feelings, stuff that has happened, or just something you want to tell me, please do so. I will let you know I have received your message, read it, and where appropriate, discuss in our next session.


You will know when you are ready to stop therapy – and it is something that we work towards from the first session. The purpose of therapy is so you don’t have to come to therapy. Please try to give me as much notice as possible though.

Other stuff

I am a member of the BACP (membership no 651324). I work within the ethical framework for good practice in Counselling, Psychotherapy and Hypnotherapy, as laid down by the BACP. I am insured and have an up to date enhanced CRB check. You are welcome to see copies of any of my certificates if you wish. I receive regular supervision which helps me with my work.